FREQUENTLY ASKED QUESTIONS

What is the difference between the different karats (14K, 18K, 24K)?

The K in 14K stands for “karat” which is the unit for purity that we use when describing gold purity.

Each karat indicates 1/24th of the whole. In essence; a ring with 18 karat has 18 parts gold and 6 parts copper.

  • 24K = 24/24 parts gold. (100% purity)
  • 18K = 18/24 parts gold. (75% purity)
  • 14K = 14/24 parts gold. (58.3% purity)

In crafting we use gold purity that is 18K and below. This is because 24K gold is too soft and malleable. In order to create a piece of jewellery that can withstand the wither and damage over time, we prefer using 18K or 14K as our base for our jewellery.

Differences in countries
In the US, 18K is more commonly used where in most European countries, 14K is a more common base.

How do I find out the correct size for a ring?

We highly recommend you to go to a local jewelry store to have your finger measured, or purchase a standard ring sizer from a reputable retailer. Please do not use a paper or string to measure your finger since that may result in inaccuracy.

If you use a different type of measurement that is not US ring size, please refer to this standard international conversion chart:
http://www.onlineconversion.com/ring_size.htm

If you are trying to buy someone a ring as a surprise but don’t know his/her ring size, you may try measuring one of her existing rings and have it measured at a local jeweler to get an measurement.

If all above fails, you may consider to order a US size 7 which is the most common size for an adult woman. You may have to resize it later if the ring does not fit him/her perfectly, in that case, please refer to our resizing policy.

How do I clean and take care of my jewelry?

Remove your jewelry before showering, gardening or doing outside work, using cleaning chemicals, applying makeup and lotions, swimming, and exercising. Exposure to any harsh chemicals or heavy pressure will put your jewelry at risk. 

You can clean your jewelry at home with warm water, gentle soap, and a soft toothbrush. (exception: opal gems and pearls)

Your jewelry contains one or several Opal gemstones
Please keep your Opal jewelry safe from water and humidity since that may damage the Opal gemstone permanently.

What happens if my jewelry get damaged? Is it possible to repair it?

We try hard to create the best quality jewelry and they are supposed to last for generations. Taking care of your jewelry is necessary if you want to keep the lifespan and longevity of the “new” quality in your purchased jewelry.

If your jewerly gets damaged due to a personal reason, you may try to repair it at a local reputable jewelry store or contact us via email. We will be able to help you re-set the stone, remove scratches and clean the jewelry.

There will be a small and reasonable fee (normally between 500 SEK to 800 SEK for issues that are unrelated to the main gemstone) for reparing or cleaning your jewelry. The cost for shipping is your own responsibility, both to us and back again.

If the main stone is damaged permanently
We are able to help you source a new stone and re-set it.  However, the cost of replacing a new stone will cost about 25%-35% of the original crafting price.

Please refer to our care instructions to avoid these potential risks of damaging your jewelry.

Do you use conflict free diamonds and geunine gemstones for your jewelry?

All of our gemstones and diamonds are genuine unless otherwise stated in the product description.  We source the stones ethically from the most reputable sellers that we can find.

Do you have a store or a showroom that I can visit?

We do not currently have a physical location. As our team and business grows, we are hoping to open a physical showroom in Gothenburg or Stockholm, hopefully soon!

Are you selling your jewelry on any other platform?

We are currently selling our jewelry pieces on this offical website and on a marketplace called “Etsy”. 

Find our shop on Etsy:
www.etsy.com/se-en/shop/SundayIslandSweden