Frequently asked questions
The K in 14K stands for “karat” which is the unit for purity that we use when describing gold purity.
Each karat indicates 1/24th of the whole. In essence; a ring with 18 karat has 18 parts gold and 6 parts copper.
- 24K = 24/24 parts gold. (100% purity)
- 18K = 18/24 parts gold. (75% purity)
- 14K = 14/24 parts gold. (58.3% purity)
In crafting we use gold purity that is 18K and below. This is because 24K gold is too soft and malleable. In order to create a piece of jewellery that can withstand the wither and damage over time, we prefer using 18K or 14K as our base for our jewellery.
Differences in countries
In the US, 18K is more commonly used where in most European countries, 14K is a more common base.
The production begins within 24 hours after we receive your payment and your order will be shipped within 3-5 weeks.
You will receive a shipping notification that includes the tracking number once your order is sent out.
We highly recommend you to go to a local jewelry store to have your finger measured, or purchase a standard ring sizer from a reputable retailer. Please do not use a paper or string to measure your finger since that may result in inaccuracy.
If you use a different type of measurement that is not US ring size, please refer to this standard international conversion chart:
If you are trying to buy someone a ring as a surprise but don’t know his/her ring size, you may try measuring one of her existing rings and have it measured at a local jeweler to get an measurement.
If all above fails, you may consider to order a US size 7 which is the most common size for an adult woman. You may have to resize it later if the ring does not fit him/her perfectly, in that case, please refer to our resizing policy.
Remove your jewelry before hand washing, showering, gardening or doing outside work, using cleaning chemicals, applying makeup and lotions, swimming, and exercising. Exposure to any harsh chemicals or heavy pressure will put your jewelry at risk.
You can normally clean your jewelry at home with water, gentle soap, and a soft toothbrush. (exception: opal gems)
Your jewelry contains one or several Opal gemstones
Ethiopian Opal is a delicate stone that requires the wearer to take care of it properly. They are considered hydrophane opals and have the ability to adsorb water or liquids. A contact with water, chemicals, oil or heat may result in a discoloration or a permenant damage. Please do not wear your opal jewelry while cooking, washing hands, taking showers, swimming or any physical activities that will put the stone at a risk of damaging. We are not responsible for the damage due to a mistreat to the stone.
We try hard to create the best quality jewelry and they are supposed to last for generations. Taking care of your jewelry is necessary if you want to keep the lifespan and longevity of the “new” quality in your purchased jewelry.
If your jewerly gets damaged due to a personal reason, you may try to repair it at a local reputable jewelry store or contact us via email. We will be able to help you re-set the stone, remove scratches and clean the jewelry.
There will be a small and reasonable fee (normally between 500 SEK to 800 SEK for issues that are unrelated to the main gemstone) for reparing or cleaning your jewelry. The cost for shipping is your own responsibility, both to us and back again.
If the main stone is damaged permanently
We are able to help you source a new stone and re-set it. However, the cost of replacing a new stone will cost about 25%-35% of the original price.
Please refer to our care instructions to avoid these potential risks of damaging your jewelry.
All of our gemstones and diamonds are genuine unless otherwise stated in the product description. We source the stones ethically from the most reputable sellers that we can find.
By nature, some gemstones are not eye-clean and may contain minor flaws and internal inclusions, but please embrace the slight imperfections that makes each piece unique and beautiful in its own way
Yes, we offer free engraving for maximum 14 characters.
We do not currently have a physical location. As our team and business grows, we are hoping to open a physical showroom in Gothenburg or Stockholm, hopefully soon!
Yes. You can purchase our ring size upgrade together with your idea ring:
If you need a size that is larger than US 11, please contact us by email.
We are currently selling our jewelry pieces on this offical website and on a marketplace called “Etsy”.
Find our shop on Etsy: